Return Policy

We make every effort to disclose any defects or flaws in the items we offer for sale. If you are not satisfied with your purchase, your may return it within 7 days of receipt. We will issue a refund for the full purchase price, excluding shipping and handling.

Fraud Alert

We have been the victim of mail fraud several times over the past few months. Customers claim they did not receive their order and request a refund. Please check with your local post office first before contacting us. If Delivery Confirmation has been confirmed by the US Postal Service and we are not notified within 7 days of purchase, we cannot refund your order.

Sale and Customized Items

Final sale, no refunds unless we are at fault.

What happens if my package never arrives or is damaged upon arrival?
To keep our shipping charges down, we do not automatically include insurance coverage. If you want to purchase insurance, please email us immediately after placing your order. If your package arrives in a damaged box please send it back to us immediately. All orders are shipped via the United States Postal Service (USPS) using Delivery Confirmation. Many times your package may be sitting in your post office waiting for pickup.

What if I want to return a custom-made item?
Unless we are at fault, custom-made items are not returnable. Most of our custom-designed items are time consuming to make. So, please READ the instructions in the item description before ordering.